Terms of service

Last Updated: 17 January 2026

Welcome to HAND N ART®, a registered Indian brand offering premium handcrafted home décor, lifestyle accents, and design-led products. (the “Brand”). These Terms of Service (“Terms”) govern your access to and use of the website www.handnart.com (the “Website”) and the related services, features, content, products, and tools (collectively, the “Services”).

The Services are owned and operated by HAND N ART DESIGN PRIVATE LIMITED, an Indian company (referred to as “HAND N ART”, “we”, “us”, or “our”). The brand HAND N ART is a registered trademark.

By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy and Refund Policy, which are incorporated herein by reference. If you do not agree, please do not use the Services.

1. ELIGIBILITY & ACCOUNT RESPONSIBILITY

You confirm that you are at least 18 years of age and legally capable of entering into a binding contract under applicable Indian laws.

When using our Services, you may be required to provide accurate, current, and complete information including contact, billing, and shipping details. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. PRODUCTS & REPRESENTATION

HAND N ART offers curated home décor, lifestyle, and design products.

We make reasonable efforts to accurately display product images, colours, dimensions, and descriptions. However, due to screen settings, lighting conditions, or handcrafted variations, actual products may differ slightly. Such variations shall not be considered defects.

All products are subject to availability, and we reserve the right to discontinue or modify any product without prior notice.

3. ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase. An order is deemed accepted only after payment is successfully processed and order confirmation is issued by HAND N ART.

We reserve the right to cancel or refuse any order at our discretion, including but not limited to pricing errors, stock unavailability, or suspected fraud.

Once an order is confirmed, cancellation or modification may not be possible.

4. PRICING, PAYMENTS & TAXES

All prices are listed in Indian Rupees (INR) unless stated otherwise.

Prices are subject to change without prior notice. Applicable taxes, shipping, and handling charges will be calculated at checkout.

You agree to provide valid payment information and authorize us to charge the full order amount, including applicable taxes and shipping charges.

5. SHIPPING & DELIVERY

Delivery timelines provided are estimates only and may vary due to logistics, location, weather, or circumstances beyond our control.

Risk of loss and title for products pass to you upon dispatch from our facility to the logistics partner.

HAND N ART shall not be liable for delays caused by courier partners or force majeure events.

6. RETURNS, REFUNDS & EXCHANGES

All returns, refunds, and exchanges are governed strictly by our Refund Policy, available on the Website. Please review it carefully before making a purchase.

7. INTELLECTUAL PROPERTY RIGHTS

All content on the Website, including text, images, graphics, logos, product designs, videos, and layouts, is the exclusive property of HAND N ART DESIGN PRIVATE LIMITED or its licensors.

The HAND N ART name and logo are registered trademarks. Unauthorized use, reproduction, or distribution of any content or intellectual property is strictly prohibited.

8. THIRD-PARTY SERVICES & LINKS

The Website may contain links or integrations to third-party services (including payment gateways and logistics partners). We do not control and are not responsible for their content, policies, or practices.

Your interaction with third-party services is at your own risk and subject to their respective terms.

9. RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately characterizes Shopify’s relationship with your store and should not be removed or modified.]

HAND N ART® is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with HAND N ART DESIGN PRIVATE LIMITED. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and HAND N ART®, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with HAND N ART®.

10. USER FEEDBACK & CONTENT

If you submit reviews, feedback, images, or suggestions, you grant HAND N ART a perpetual, royalty-free, worldwide right to use, reproduce, and publish such content for marketing and operational purposes.

You confirm that your submissions do not infringe upon third-party rights or violate any law.

11. PROHIBITED USES

You agree not to:

Use the Services for unlawful or fraudulent purposes
Infringe intellectual property rights
Upload malicious code or harmful content
Misrepresent identity or impersonate others
Disrupt the Website’s security or operations

Violation may result in immediate suspension or termination of access.

12. DISCLAIMER OF WARRANTIES

The Services and products are provided on an “as is” and “as available” basis.

HAND N ART makes no warranties, express or implied, including merchantability or fitness for a particular purpose, except as required under applicable law.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law, HAND N ART shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services or products.

Our total liability, if any, shall not exceed the amount paid by you for the product giving rise to the claim.

14. INDEMNIFICATION

You agree to indemnify and hold harmless HAND N ART DESIGN PRIVATE LIMITED, its directors, employees, and partners from any claims arising out of your breach of these Terms or misuse of the Services.

15. TERMINATION

We reserve the right to terminate or restrict access to the Services without notice if these Terms are violated.

Provisions relating to intellectual property, liability, and governing law shall survive termination.

16. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India.

Courts located in Jaipur, Rajasthan, shall have exclusive jurisdiction over any disputes.

17. CHANGES TO TERMS

We may update these Terms from time to time. Continued use of the Website after changes constitutes acceptance of the revised Terms.

18. CONTACT INFORMATION

Legal Entity: HAND N ART DESIGN PRIVATE LIMITED
Brand: HAND N ART®
Website: www.handnart.com
Customer Care: +91-6378090214
Email: handnartdesign@gmail.com
Registered Address: 70/47, Patel Marg, Mansarovar, Jaipur, Rajasthan, India – 302020
CIN / Registration No.: U20299RJ2022PTC081130